FAQ
Customized Services
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Q.
Do you offer OEM/ODM services?
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A.
Yes. We offer full OEM and ODM services. OEM includes custom formulation, mixing ratio adjustment, and container specifications. ODM includes product design based on your requirements from concept to production.
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Q.
What is your white-label service?
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A.
We manufacture ready-formulated epoxy products, and you brand them with your own labels and packaging. This is the fastest way to get your own product line to market.
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Q.
What can you customize?
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A.
Formula (viscosity, cure time, hardness, color), container specifications (1kg to 200kg drums), labels, and color boxes.
Product and Quality
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Q.
What epoxy products do you manufacture?
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A.
Clear epoxy resin, hard glass-type epoxy, coatings and flooring compounds, potting compounds, adhesives, decorative crystal epoxy, soft epoxy, LED resin, and curing agents. We also offer UV resin, PU resin, and silicone.
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Q.
What certifications do your products have?
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A.
ISO, SGS, MSDS, REACH, RoHS, CPSIA, and EN71-3. All certificates are provided with each shipment upon request.
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Q.
Do you have an R&D team?
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A.
Yes. Our R&D team has over 20 members. We develop new formulas based on your application needs using imported raw materials and advanced equipment.
Production Capacity and Delivery
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Q.
What is your production capacity?
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A.
Annual capacity exceeds 10,000 tons. Our factory is 20,000 square meters with 8 automated production lines.
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Q.
What is your on-time delivery rate?
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A.
99%. We maintain sufficient raw material inventory to support stable supply for regular orders.
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Q.
Do you ship internationally?
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A.
Yes. We serve over 2,000 partners in more than 70 countries. We handle logistics coordination and customs clearance documentation.